Ensayo. GA6-240202501-AA1-EV02.
Respetado (a) aprendiz:
Solicite a un grupo de compañeros de formación visualizar el video que trajeron para la sesión presencial. Tiene que ser distinto al suyo. Basado en los ítems del protocolo de guianza sugerido por su instructor de inglés, verifique que en el video se cumplan los requisitos. Para este ejercicio usted deberá evaluar desde dos perspectivas: 1. Guía Profesional en Formación y 2. Turista invitado (ver tablas 1 y 2). Luego responda las preguntas y elabore un ensayo de una sola página (mínimo 500 palabras) totalmente en Inglés en el cual se evidencien las respuestas argumentadas.
PREGUNTAS:
How would you make your guidance much more effective and assertive to allow tourists learn what the place shows?
What are those aspects you consider quite crucial when offering a good guidance without being or looking very talkative and boring to hear?
Why do you consider the tour guidance as another way to teach culture, history and ecological subjects?
What is that message you would leave to all your tourists during and after the tour?
Tabla 1 Perspectiva Guía Profesional en Formación
PERSPECTIVA 1: GUIA PROFESIONAL EN FORMACIÓN
STEP
ACHIEVED
STRENGTH TO KEEP
WEAKNESS TO IMPROVE
COMMENTS TO IMPROVE
YES
NO
Provide general information on the start of a tour.
X
Maintain creativity when giving information about where the tour will take place
Be more specific with the information on the activities that will be carried out on the tour.
speak more confidently
Give a welcome greeting
X
I introduce all the members of the group
improve the attitude when welcoming, be more cordial
more words of welcome to tourists
Provide recommendations and suggestions immediately after the greeting or welcome.
X
the safety of the person when giving recommendations
increase recommendations such as carrying hydration, remaining silent, among others
improve pronunciation
Explain the itinerary and mention the meeting points.
X
explains the itinerary well
I do not consider contingencies: Do not include alternatives in case of unexpected changes.
add some illustrations to explain the itinerary
Give an end to the meeting.
X
the manner and security when ending the meeting
little more cordial
none
Provide an introduction
X
The information about the area where the tour takes place is good, they explain each part well and what it is about
body expression
improve pronunciation and body language
Develop the tour.
X
He has good information about the attractions found on the tour, he knows the history and what each one represents
lack of security when transmitting information to tourists, be a little more concise and precise
improve pronunciation and self-confidence when speaking
Provide conclusions
X
The conclusions are interesting because they invite the tour participants to enroll in the different training courses offered by the Sena
The pronunciation is not that good and the tour guide was nervous
more self-confidence when giving conclusions
Tabla 2 Perspectiva Turista Invitado
PERSPECTIVA 2: TURISTA INVITADO
STEP
ACHIEVED
COMMENTS
YES
NO
El aprendiz provee información general acerca del punto de encuentro del tour.
X
I'm not clear what the meeting point is.
El aprendiz da una bienvenida amable y cordial y es entendible fácilmente.
X
He lacked kindness when receiving, however it was good because he introduced the entire work team.
Las recomendaciones dadas por el aprendiz fueron claras y fácil de entender.
X
I'm missing some important recommendations
Pude tener una idea ordenada acerca del itinerario y encontré coherencia con mi experiencia en la ruta.
X
all points presented in the itinerary were developed
Pude comprender el mensaje de cierre de este primer momento antes del tour.
X
The closing message was good and invites us to pay attention during the journey
La introducción me logró encaminar en lo que iba a encontrar.
X
The introduction was good, it improved the expectations of the tour
El aprendiz Desarrollo el tour de manera ordenada y en concordancia con el itinerario sugerido.
X
The development of the tour was in the order presented in the itinerary
Las conclusiones me invitaron a reflexionar sobre mi experiencia en el tour y de las instalaciones e historia del Sena.
X
The conclusions were good, they invited us to reflect on the services provided by the Sena
Ingrese a Zajuna y abra su guía de aprendizaje No. 6. Ubique la competencia y resultado de aprendizaje de Inglés la cual está identificada con el número 240202501.
Seleccione la actividad de aprendizaje “Ensayo. GA6-240202501-AA1-EV02”, posteriormente cargue las rúbrica evaluativas (tablas 1 y 2) y el ensayo basado en las preguntas y en los hallazgos del producto de sus compañeros.
Seleccione la actividad de aprendizaje “Vídeo. GA6-240202501-AA1-EV03”, posteriormente cargue el video realizado con su grupo de trabajo en el cual hacen un recorrido por las instalaciones del Sena presentando el bloque o área asignada.
Basado en la presentación del grupo. https://www.emaze.com/@ALIFZLZFL/bloque
ENSAYO
For the guide to be much more effective and to make tourists aware of what a place offers, it is necessary to carry out prior research, study the history, culture and characteristics of the place to offer precise and detailed information and thus not be improvising as that would cause a bad image of the guide and the company.
Preparing materials will also create maps, brochures or visual presentations to complement the guide.
Set clear goals for the tour, such as highlighting the most important points or sharing interesting anecdotes. During the tour, make a clear and concise presentation, starting with a brief and clear introduction about the place and its importance. Make an attractive narration of stories, legends and anecdotes to keep the attention of tourists and not bore them.
Encourage visitors to ask questions and respond clearly and precisely, use images, videos or objects to illustrate information.
Encourage tourists to explore and interact with the place.
To provide good orientation when transmitting information to tourists and not seem boring and talkative, you must change the tone of voice, alternate between serious, fun, emotional, facilitate or slow down depending on the content, pause to emphasize or allow for reflection, avoid jargon. and unnecessary technical terms use metaphors, analogies and examples incorporate stories and anecdotes. Another important factor is maintaining eye contact and gesturing body language and using facial expressions, walking and moving the body to emphasize asking open questions, requesting opinions and comments, and answering questions clearly and concisely. Establish a clear goal for the speech, organize ideas logically, and use smooth transitions between topics. Talk about topics you are passionate about, show your enthusiasm and energy, share your experiences and emotions.
The service of a tour guide is an effective way to teach culture, history and ecological topics because it combines education with experience and emotion, creating a deep connection between tourists and the place visited.
Tour guides interpret and explain the culture, traditions and customs of the place, transmitting the essence of the community, its values and beliefs of historical sites and important festivities, sharing stories and legends that enrich the understanding of the past by visiting emblematic places and explaining their meaning. On ecological issues The guides explain the importance of environmental conservation and biodiversity, encouraging respectful behavior with the environment and raising awareness of the importance of conservation and respect for nature.
Finally, I hope you have enjoyed this experience and that you take a little piece of our culture in your heart, thank you for choosing our destination, we hope you return soon and continue exploring, thank you for your good behavior and following all the instructions and recommendations at the bottom of the letter, remember that wherever you go, respect the rules of the communities that welcome you.
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